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What is last mile delivery?

Last mile delivery, also known as final mile delivery, is the last leg of the supply chain
the handoff between the business and the end customer.

Primary last mile delivery flow:

  • Shipment orders are processed through a centralized system to Logisoft Last mile. This gives both the sender and the recipient the ability to track and understand where the order is on the supply chain.
  • The order packed into a package, then the package makes its way through the supply chain and arrives at the transportation hub.
  • The Package are dispatched to a specific Truck or vehicle, which is assigned a route. This process can be automated, manual, or a combination of the two.
  • Packages are scanned when leaving the transportation hub in order to keep the system – and all stakeholders – updated along the last mile.
  • The package arrives at the final delivery destination and delivery is confirmed.

Last Mile Delivery Challenge

The fact that about 30% of logistics costs are spent on last mile delivery is now known to the world.
The challenges fall into four main categories:

High Delivery Cost

Successful and cost effective Last mile delivery is a huge challenge.
The reasons are many such as failed delivery attempts, driver salary, fleet operations and so.

Lack of Transparency

Buyers want to know the exact location of their product and the expected delivery time.
As a result, visibility is the most significant prerequisite to develop credibility.

Routes Inefficiency

Route planning dependent on multiple variables.
Identifying which variables are those to fit the needs of each organization is a challenge in itself.

Unpredictable Elements

Last mile delivery has several unpredictable elements.
Traffic and weather conditions are some last mile problems that are beyond human control.

Key Features

Boost your logistics and supply chain business with our last mile software solution

Smart Dispatch

Efficiently manage all your dispatch operations with our smart automatic dispatch. Smart algorithm is responsible for matching all of your delivery order to the right route, truck and driver.

Route Optimization

Automated delivery routes optimization helps you to reduce driving costs and creating efficient routes by taking factors such as traffic, time windows, and capacity under consideration.

Truck Optimization

Precise placement of items effectively,utilizes space and saves your transportation costs by building optimal load plan for trucks and trailers.

Proof Of Delivery

POD, Proof of Delivery lets you get delivery details and an image of the receiver’s signature, when captured digitally you can view, download, print or email your POD documents.

Real Time Data

Remove the element of surprise. Know where your drivers are and view estimated time of arrival to each location based on the real-time information collected with the our mobile app.

Truck Loading

Truck loading feature simplifies and accelerates your shippings along with shipping documents and loading control it ensure your order deliveries are loaded on the right route and truck.

Order Tracking

Create perfect, frictionless delivery experiences in which customers enjoy Whatsapp and SMS messages or emails informing them when the drivers is scheduled to arrive.


Our reports and analytics automatically generated from route data. Easily identify high performers. See exactly where planning hits the target and where to make adjustments..


Manage and analyze your last mile delivery by using trend lines, heat maps, and planned vs actual SLA comparisons in an interactive dashboard.

Key Highlights
  • Auto-Dispatch
  • Real Time Tracking & ETA's
  • Optimized Route Planning
  • SMS & Whatsapp web-based customers contact
  • Comprehensive history and reporting system
  • Predictive alerts & notification
  • Pick-up point & parcel shop deliveries
  • Key metrics analytics

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+972 54 2275-234

Whether you are building something new, redesigning something that already exists, or need help supporting an existing platform or a question? We'd love to hear from you.

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